Residential Shift Supervisor

Burlington, VT
Full Time
Residential and Community Treatment
Student (College)

The Resident Treatment Program at Lund seeks a Residential Shift Supervisor, a vital role in supporting pregnant and parenting individuals in our program. We are searching for someone looking to make a meaningful impact in the lives of families by creating a stable and nurturing environment where they can heal, grow, and thrive. This position ensures the smooth coordination and implementation of residential programming, fostering a safe, supportive, and structured environment for residents. The Shift Supervisor directly supervises Residential Counselors, providing guidance and oversight to ensure high-quality care and effective interventions.

Key responsibilities include assisting with the initial orientation of new residents, planning and coordinating client activities, encouraging relationship-building, and supporting counseling staff in supervising residents' daily schedules. The Shift Supervisor helps develop and implement individualized day plans, building strong relationships with residents to enhance communication and trust. Additionally, this role manages the hiring and onboarding of new Residential Counselors and Substitute Residential Counselors, ensuring a well-trained and engaged team.

As a key liaison, the Shift Supervisor collaborates with internal and external partners, including food services, medical providers, and other community resources, to ensure residents receive comprehensive support.

Research shows that individuals from marginalized groups—such as BIPOC, LGBTQ+, women, people with disabilities, and those from working-class backgrounds—often hesitate to apply for jobs unless they can see themselves meeting and performing every responsibility and requirement. However, many skills can be learned on the job. If you can see yourself adding value to the role, our clients, staff, and guests and meeting most of the responsibilities and qualifications, we encourage you to apply!

What You Will Bring:

  • A bachelor’s degree in human services related field with minimum of 3-5 years’ experience.
  • Supervisory experience preferred.
  • Ability to juggle multiple priorities, deadlines and demands; ability to work well under pressure; availability to respond to off hours crises; some state-wide travel to attend meetings; flexible hours at times to meet the needs of a 24-hour facility.
  • Ability to assist with childcare including lifting infants and toddlers.
  • Demonstrate creativity and initiative as well as excellent interpersonal skills.
  • A cohesive value system that includes a nonjudgmental attitude regarding reproductive choice, parenting options, and substance abusing clients. Displays caring, responsive and respectful attitude towards others.
  • Ability to maintain a valid VT Driver’s License and access to reliable transportation is required; occasional statewide travel may be required.
The successful completion of a background and driving checks is a condition of employment.

Why Join Our Team at Lund

For over 136 years, Lund has been harnessing hope and providing opportunities to help strengthen families and ensure a safe, secure and loving environment for all Vermont children.  As a multi-service nonprofit organization, Lund serves more than 6,000 individuals each year.  Lund’s mission is to help children thrive by empowering families to break cycles of poverty, addiction and abuse. Lund offers hope and opportunity to families through education, treatment, family support and adoption. 

At Lund, we celebrate our clients' and staff's unique strengths and talents, fostering a supportive, inclusive environment where collaboration thrives. Our work is rooted in a strengths-based approach, focusing on family-centered services, including lifelong adoption support and innovative residential and community treatment programs that address both treatment and parenting. Our team believes in creating a vibrant, fun, and community-oriented workplace, emphasizing professional growth through ongoing training and weekly supervision. We value employee well-being, offering staff-led initiatives for wellness, diversity, equity, and inclusion, as well as opportunities for work-life balance, with some positions offering flexible or hybrid schedules. Lund provides competitive pay, paid training, and a comprehensive benefits package for benefits-eligible positions that includes health, dental, life, disability, retirement plans, generous time-off accrual, 13 paid holidays, and wellness reimbursements, making Lund a place where you can thrive personally and professionally.

Lund does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, ancestry, place of birth, age, veteran status, disability, or any other characteristic protected by applicable law. EEO/AA

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